OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
145 ratings and 103 comments received in the last 90 days.
15 March 2025
Everything explained, took time to go through everything different with the car and very patient
11 March 2025
Unfortunately there was a small issue whereby the wrong number plate was put on the car, as well as the dashcam not being fitted. However, this was very quickly resolved by Grace who went above and beyond to make sure I left feeling satisfied.
09 March 2025
Knowledgeable staffs
04 March 2025
Fantastic experience from start to finish Chloe and the team were amazing. We were made to feel so comfortable and relaxed. It was truly a pleasure
28 February 2025
Fantastic service. Over the moon with my new Mini Cooper sport convertible- exceeded expectations! Thank you.
26 February 2025
Jack Cavill was excellent and made the whole process really easy
24 February 2025
Can't fault anything I turned up early they offered me drinks explained my car was being processed now did paperwork went home happy. The manager offered me drinks excellent
15 February 2025
Excellent service from start to finish and loved dealing with Tim Spencer he made it a fabulous experience. Tim helped me greatly in choosing the right new mini for me he was a pleasure to do business with.
09 February 2025
Helpful and knowledgeable
21 March 2025
There was a wait to get an issue sorted (had to wait 3 weeks due to busy technicians). However on the day the issue was corrected, health check carried out and clean
21 March 2025
Very satisfied, everything was carried out well
20 March 2025
Excellent service experience from Kate as always.
18 March 2025
Personal staff service was good from start to finish. I did however have to wait a little longer for my car than initially told and an update of approximately how long I would have to wait would have been useful.
18 March 2025
professional and pleasant staff
18 March 2025
Service was fine but I don't think my charger is still fully charging
15 March 2025
Satisfactory service, no problems encountered. Efficient, friendly staff.
15 March 2025
Service and MOT completed in timely fashion, kept informed of progress.
15 March 2025
They listened to the problem and did the checks I required
15 March 2025
Very happy
18 March 2025
Our Sales Advisor Jack Cavill was very good, friendly, informative. We would highly recommend him.